Hippa Compliance

IT Support Plans Comparison

Today, network security is more important than ever for managed service providers with healthcare clients who handle electronic protected health information (ePHI) and want to comply with HIPAA. Many of these entities look to you, the trusted IT service provider, to handle their HIPAA compliance responsibilities.

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ICS Block Hour Managed IT Services - Support Plan Details:

ICS Block Hour Support Plans:
SMB10 8-15 users 1-2 Servers
SMB20 20-25 Users 1-4 Servers
SMB25 25-30 Users
1-5 Servers
SMB35 35-50 Users 1-6 Servers
SMB50 50-75 Users 1-8 Servers
 
30-day FREE Trial Included:
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Total Monthly Support Time Included:
9 hours
15 hours
20 hours
30 hours
42 hours
Monthly Cost:
$999.00
$1,499.00
$1,899.00
$2,799.00
$3,699.00
PROACTIVE MAINTENANCE          
24x7 Remote Critical Uptime and Health Monitoring of Servers
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
24x7 Remote Monitoring of Workstations, Tablets and Laptops
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
8x6 M-F Proactive Maintenance
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Weekly \ Biweekly Scheduled Server Maintenance
2 hours per month
4 hours per month
6 hours per month
8 hours per month
12 hours per month
Monthly Scheduled On-site System Admin Visit
monthly half day visit
monthly half day visit
monthly full day visit
monthly full day visit
Line of Business Application Support \ Vendor support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Network Printer Management and Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
iPhone, BlackBerry, Android, Windows Phone Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Microsoft Exchange Server Support
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Online \ Email Ticketing System
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
SECURITY SERVICES          
Network Security Auditing
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Vulnerability Scanning
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Free Spyware / Malware Removal Agent
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Firewall Management and Monitoring
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS Secure Cloud | (MDM) Mobile Device Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS Secure Cloud Web Protection and Security
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Antivirus \ Antispam Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
ICS SECURE CLOUD SERVICES:          
Microsoft Hosted Exchange 2013 25GB Mailbox (cost per month) $9.95 $9.95 $9.95 $9.95 $9.95
ICS Secure Cloud Advanced Mail Security | Antispam Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
ICS Secure Cloud | Remote Data Backup (cost per month) Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
BACKUP & DISASTER RECOVERY          
ICS Secure Cloud | Remote Data Backup 100GB Get immediate remote support when you need it 200GB Get immediate remote support when you need it 250GB Get immediate remote support when you need it350GB Get immediate remote support when you need it 500GB
Unlimited Backup Management & Support Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
Daily Review of Remote Backup Reports Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
MS Exchange Database Remote Backup Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
MS Exchange Mail Level Remote Backup Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it Get immediate remote support when you need it
MS Hyper-V Virtual Machine Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
VMware Virtual Machine Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
MS SQL Server Database Remote Backup
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Online Customer Portal
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Asset Tracking and Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Vendor Management
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
IT Purchasing and Guidance
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Get immediate remote support when you need it
Guaranteed Noncritical Issue Response
within one Business Day or less
within one Business Day or less
within one Business Day or less
within one Business Day or less
within one Business Day or less
Additional Hours
$135\hr
$135\hr
$135\hr
$135\hr
$135\hr

ICS is an award winning Microsoft Certified Silver Partner and Small Business Specialist

As a Microsoft Certified Partner, we are experts at managing and deploying Microsoft® Windows® networks. Our network solutions help you protect your data, increase productivity, and present a more professional image to customers.

Microsoft Small Business Specialist

We Offer:

  • Microsoft Silver Certified Partner
  • Dynamic Support | Managed IT
  • Cloud Computing for Business
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